FAQ

Common questions

Anything we missed? Send us a note — we usually reply same day.

What ages do you cater to?+

Our birthday parties site is built around kids ages 2 to 10. We have separate offerings for older kids and adults at our main site — but every package on this site is tuned for the 2–10 crowd, with attention spans, group dynamics, and safety in mind.

Where do you serve?+

We're based in Madison, WI, and travel within 20 miles at no extra charge — including Middleton, Verona, Sun Prairie, Fitchburg, McFarland, and Waunakee. We can travel further; we just add a small travel fee.

How far in advance should I book?+

Saturdays in spring and fall fill up fast — aim for 4–6 weeks ahead. Weekday parties and off-season weekends often have availability with 1–2 weeks of notice. We'll always tell you honestly what's open.

Indoor or outdoor — does it matter?+

Almost everything works indoors or outdoors. The two exceptions are the giant bubble show (much better outdoors) and the cotton candy cart (we need a flat dry spot and an outlet). For everything else, we just need a 6×6 ft area and a chair.

What's your weather backup plan?+

If your party is outdoors and the forecast turns, we can move indoors with you, reschedule to another open date at no fee, or swap activities. We always confirm the plan two days before.

Are your products safe for kids?+

Yes — every product we use is FDA-compliant and skin-safe. Face paints are hypoallergenic and water-based, glitter tattoos use cosmetic-grade adhesive, and bubble solution is non-toxic. We carry liability insurance and our performers are background-checked.

Do you handle the goody bags?+

We don't pack goody bags, but our cartoon portrait service is a popular replacement — every kid leaves with their own portrait keepsake.

How does pricing work?+

Each package on the Packages page is a starting point — we send a custom quote based on your date, location, and any add-ons. Tell us about your party on the contact page and we'll reply within one business day.

Can I customize a package?+

Definitely. The packages are starting points. If you want, say, princess + balloons + cotton candy for an hour, just ask — we'll mix and match.

What's your cancellation policy?+

Cancel up to 7 days before the party for a full refund of any deposit. Within 7 days, we'll do our best to reschedule rather than charge — we'd rather have a happy kid eventually than an upset one this weekend.

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